Homewood Suites by Hilton Orland Park

This is becoming our go-to hotel for Chicago area travel. It's difficult to find a place for a family of six to stay in one room but we have enjoyed the suites here on more than one occasion. Our 2-Queen Suite has a kitchenette with a full fridge and a true closing door between the room with the sleeper sofa and the room with the queens. That has helped make our stay so comfortable. The bedroom also had a ceiling fan which really helped the room feel fresh. Like any hotel I recommend bringing some kind of air freshener, because scents waft between rooms, and something like a small aromatherapy mister to help add moisture to a dry room. The breakfast was varied and quite good. The omelettes in particular were surprisingly good for the complimentary breakfast fare.

This is our new hotel that we'll book every time when visiting Chicago. Great location, breakfast was superb, pet friendly (it's very hard to find cleanliness, pet friendly, and great customer all in one place). We were in town for my cousin's funeral and this hotel brought so much comfort during our time of bereavement. We were close to family and everything was outstanding.

Highly recommend this hotel. I travel a lot and this hotel is the best hotel I have stayed when it comes to cleanliness. They gave me a free upgrade. There were two big TV’s with my name and welcoming me. There was a full kitchen, living area and my room was separate. Bathroom supplies were there. Bathroom very clean. The fridge in my kitchen was very clean! I am a happy customer and I always stay here when I am working in Chicago area.

This hotel is perfect for traveling with a little one. We are able to have a seperate place for her to go to bed while staying up a little later. The full fridge and freezer allows us to keep all her favorite snacks and drinks in easy reach. The option to check in through the app is great for those who want contact free stay. The staff is very helpful and prompt when you need anything.

I had to run the water for 15 minutes to get hot water on my day. Also when I put the sheets back it was a red nasty stain. They look like Food or appear to be blood. I’m sure of what it was I just got to the hotel when I realized it I did call housekeeping and they were able to bring me new sheets they didn’t clean my room that day while I was gone that Tues but on wed my room was made up. The room was nice I would love to book again but the nasty sheets and cold water is a no go for me

Update 8/31/23: Hilton did NOT respond until I sent a second email Their response was that since they gave me a comparable rate at a different hotel, that should have been an acceptable response. They don't feel that anything else (including addressing the rude and disrespectful behavior) is necessary. If you want to receive the respect you deserve when choosing a hotel, remember #NOT Hilton Hotels! This is absolutely NOT a hotel I would recommend. I would love to give a negative 5 stars to this hotel. We booked at this hotel because we were attending an event that was being held at the hotel. We reserved a room with 2 beds, 5 months in advance. We arrived at the hotel and was given a room with 1 bed. When we asked to be given the room we booked, we were told the "manger changed it today or some other day" and there were no other rooms available. When I asked for a manager to try and find a resolution, the person at the desk said he was the only person at the entire hotel and no one was available. Hilton could NOT have hired a more impolite, discourteous, unpleasant, and uncaring, person to greet customers. His horrible attitude, condescending tone, and terrible demeanor were absolutely ridiculous. Needless to say, we changed hotels.